Colosseum Terms and Conditions

Welcome to Colosseum Online Casino. These Terms and Conditions govern your use of our website and services. By registering an account, you confirm that you accept these terms in full. At Colosseum, we ask that you read this document carefully before you deposit, play, or request a withdrawal, as it forms a binding agreement between you and us.

About Our Casino

Colosseum Online Casino is operated by Fresh Horizons Ltd, part of the Casino Rewards group, and has been serving players since 1999. We hold a Primary Client Provider Authorization from the Kahnawake Gaming Commission, licence No. 00972. Our games and payout reports are audited by eCOGRA, and we protect all transactions with 128-bit SSL encryption. Here at Colosseum Casino, we are committed to fair, transparent and secure gaming for every registered player.

Eligibility and Restricted Territories

Our services are intended for players aged 19 and over residing in Canadian provinces outside Ontario, as well as players from Europe. We do not accept players from the United Kingdom, as we do not hold a UK licence. Third-party sources also indicate that residents of the United States, France, Belgium, Israel and Hong Kong are restricted from using our platform. Ontario is excluded because it operates a closed regulated market. If you attempt to register from a restricted jurisdiction, we reserve the right to close your account and void any winnings.

Account Registration

When you create an account with us, you must provide accurate, current and complete information. Our Colosseum casino online platform allows only one account per player, household, or IP address. We may request additional verification at any time, and you agree that we may suspend your account until this verification is completed.

• We require you to be the legal age of majority in your jurisdiction
• We require you to provide a valid email address and personal details
• We prohibit the creation of duplicate accounts
• We reserve the right to refuse registration without providing a reason

Deposits and Withdrawals

Our minimum deposit is 10 CAD, and we support numerous payment methods including Interac e-Transfer, Visa, Mastercard, Skrill, Neteller, Payz, InstaDebit, iDebit, MuchBetter, PayPal, Paysafecard, Neosurf and Flexepin. We charge no deposit fees. Minimum withdrawal amounts are 50 CAD for cards, e-wallets, Interac and online banking, and 300 CAD for bank and wire transfers.

Withdrawals are capped at 4,000 CAD per week, with larger wins paid out in instalments over several weeks. VIP players may negotiate higher ceilings, up to approximately 16,000 CAD per month. Bank and wire transfers carry a fee of 50 CAD on payouts below 3,000 CAD and 100 CAD above that threshold; all other methods are processed free of casino charges. Progressive jackpot wins are handled according to the rules of the relevant jackpot network.

Withdrawals must be paid back to the method used for your most recent deposit; where a card deposit was made, payout is issued via bank transfer or cheque. Paysafecard, Neosurf and Flexepin are deposit-only methods, so payouts from these deposits go to an alternative method we approve.

Verification and Pending Time

We apply a pending period of up to 48 hours on withdrawal requests, during which you may reverse your request. Before your first withdrawal, we require government-issued photo identification, proof of address no older than three months, proof of ownership of your payment method, and, for larger payouts, evidence of source of funds. We may require documents to be certified by a notary or other registered professional. We do not process withdrawals until this verification is complete.

Processing times after the pending period vary by method: e-wallets 1-2 business days, Interac/iDebit/InstaDebit 1-3 business days, Visa/Mastercard 1-5 business days, eCheck/EFT 2-3 business days, bank and wire transfers 6-10 business days, and cheque 10-21 days.

Bonuses and Promotions

At Colosseum, we offer a welcome package worth up to 750 CAD across your first five deposits. Our welcome offer includes a 100% match up to 100 CAD on your first deposit, 50% up to 200 CAD on the second, 30% up to 150 CAD on the third, 20% up to 100 CAD on the fourth, and 10% up to 200 CAD on the fifth. No colosseum casino promo code is required, as the bonus credits automatically once you meet the minimum qualifying deposit of 10 CAD per stage.

Wagering requirements are x200 on the first two deposit bonuses and x30 on the remaining three. You must make your qualifying deposit within 7 days of registration, and wagering must be completed within 30 days of the bonus being credited. Contribution rates vary: slots contribute 100%, blackjack, baccarat, craps and dice games contribute 10%, and roulette and video poker contribute only 2%. Only one welcome package is permitted per account, and bonuses cannot be stacked. We do not currently offer any no-deposit bonus.

We also run weekly and monthly reload bonuses, free spins campaigns, the Time of Your Life Sweepstakes, and the VIP Lucky Jackpot drawn several times daily across the Casino Rewards network. Our Colosseum Casino promotions team may issue birthday bonuses and personalised offers at our discretion.

Loyalty and VIP Program

Our Colosseum casino rewards login gives you access to the shared Casino Rewards loyalty program. You earn VIP points on every real-money wager, with 100 points exchangeable for 1 CAD in chips once you reach 1,000 points. Points and status carry over between all Casino Rewards casinos. We operate six VIP levels, each offering better conversion rates, a personal VIP host, exclusive games, higher bet limits and priority withdrawal handling.

Game Fairness and Software

We source our games primarily from Games Global (formerly Microgaming) and partner studios, with live dealer titles supplied by Evolution. Our library includes 300-350+ slots and 550-600+ games overall, including blackjack, roulette, baccarat, craps, video poker, scratch cards and progressive jackpots such as Mega Moolah and King Cashalot. Colosseum casino slots and table games are available via our downloadable desktop client, instant play browser version, or mobile browser access.

Responsible Gambling

We provide tools to help you manage your play responsibly, including deposit limits, session reminders, cooling-off periods from 24 hours to 6 weeks, and self-exclusion options from 6 months up to 5 years. If you feel your gambling is becoming a concern, we encourage you to contact our support team for assistance.

Limitation of Liability

We are not liable for any losses arising from your use of our services beyond amounts required by applicable law. We reserve the right to suspend or terminate accounts found to be in breach of these terms, engaging in fraud, or exploiting technical errors. Our decisions regarding suspected abuse are final.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services or legal requirements. We recommend that you review this page periodically. Continued use of our platform after changes are published constitutes your acceptance of the revised terms.

Contact Us

If you have questions about these terms, our support team is available via live chat 24/7 and email, with replies typically provided within 24-48 hours. We do not currently offer phone support, but our help centre and FAQ section are available to assist you at any time.